AI Revolution in Employment Tools Surfaces Risks for Businesses

Artificial intelligence plays a growing role in human resources departments around the country, transforming how businesses recruit, hire, monitor, and discipline workers.

But while AI can help make HR departments more efficient, it also carries a big risk: Tools used to help companies hire and manage their workforce can also discriminate against groups of workers.

Policymakers are taking notice. Federal agencies like the Labor Department and the Equal Employment Opportunity Commission are including AI discrimination in their enforcement plans. Meanwhile, states including California, Connecticut, and New York are considering measures that would require bias audits for automated employment tools, similar ...