AI Guidance Ups Ante for Employers Trying to Avoid Bias Claims

Employers may be compelled to rethink how they use AI tools to make workplace decisions after new EEOC guidance clarified that they can be held liable for biased effects of the software’s use.

The Equal Employment Opportunity Commission technical assistance document, released last week, addressed how artificial intelligence can violate Title VII of the 1964 Civil Rights Act’s protections against bias for job applicants and employees. It also tackled the role employers have in preventing this type of discrimination.

Companies are adopting AI software for hiring at a faster rate than before, with nearly one in four organizations using these ...