For law firms looking to be outside counsel for corporations, expectations are high for increasing use of legal technology to be more efficient. And in fact, law firms have demonstrated increased efficiencies due to technology over the past 18 months. That’s great, except that most companies don’t even have explicit technology usage requirements, let alone formal evaluation procedures.
This gives law firms room to step up and define what the efficient use of technology means. Bottom line for firms? Use the tech, be efficient — but don’t expect legal departments to know how to hold you to it.