As use of legal technologies has increased over time, so too have resulting efficiencies in lawyer workflows. But few organizations have metrics in place to help identify the barriers that impede the use of available tech in those workflows. Integrating metrics into organizations’ strategy that capture the life cycle of the technologies in use will highlight pain points in the process and allow management to address any issues. Organizations can take simple steps to help identify proper metrics and make sure they have the right tools in place to suit lawyers’ needs.
Metrics Are Rarely Used to Evaluate Tech
Lawyers ...