Marriott’s Website Meets Accessibility Information Requirements

July 22, 2022, 8:11 PM UTC

Marriott Hotel Services Inc. defeated a bid to revive claims that its website for a California hotel failed to provide adequate accessibility information, after the Ninth Circuit affirmed Friday that the company’s online disclosures are sufficient.

Samuel Love’s Americans with Disabilities Act claims fail because Marriott’s website satisfies the Justice Department’s guidance interpreting the “Reservations Rule,” which regulates the accessibility information hotels must post on their online booking websites, the US Court of Appeals for the Ninth Circuit said.

Love, who has paraplegia and uses a wheelchair, alleged that he attempted to book a room online to stay at the ...

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