Amazon Web Services Prevails in Illinois Biometric-Privacy Suit

Amazon Web Services LLC defeated the remainder of a proposed class action alleging the e-commerce giant violated the biometric-privacy rights of consumers who made customer-service calls to Amazon’s clients that used its Amazon Connect call-center services.

The consumer plaintiffs failed to establish that the Illinois Biometric Information Privacy Act applied to Amazon’s alleged violations of the act’s informed-consent requirements because they didn’t show that the company’s conduct took place “primarily and substantially” in Illinois, Judge Stephanos Bibas of the US Court of Appeals for the Third Circuit, sitting by designation in the US District Court for the District of Delaware, ...