Plaintiffs seeking to hold online platforms accountable for facilitating crimes committed by their users are finding success using a new avenue: product liability.
Platforms enjoy broad protection from liability for users’ posts under Section 230 of the 1996 Communications Decency Act, a law that’s been credited with the rise of social media and the internet as we know it. It’s also been criticized as shielding some of the world’s largest companies when they turn a blind eye to abuse and harm perpetrated through their offerings.
Federal judges overseeing lawsuits against Omegle.com LLC and Snap Inc. came to opposite conclusions just ...
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