Optus CEO Quits After Crippling Nationwide Phone Outage (1)

Nov. 20, 2023, 12:09 AM UTC

Optus Chief Executive Officer Kelly Bayer Rosmarin resigned less than two weeks after the Australian telecommunications company suffered a crippling nationwide outage.

The Nov. 8 crash disconnected millions of Optus mobile and internet customers, and disabled parts of Australia’s public-transport network. Hundreds of emergency calls for police, ambulances or firefighters failed to connect.

Bayer Rosmarin was under mounting pressure after appearing last week at a parliamentary inquiry into the outage. The probe revealed that Optus, which is owned by Singapore Telecommunications Ltd., had no specific contingency plan for a comprehensive network failure, and Bayer Rosmarin sidestepped questions about her ...

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