Frontier Misled Customers on Internet Speeds, FTC, States Allege (1)

Frontier Communications Corp. advertised and charged customers for higher internet speeds than they actually received, the Federal Trade Commission and six states allege in a new lawsuit.

Since the beginning of 2015, “Frontier has in numerous instances advertised, marketed, offered, or sold DSL Internet service at tiers corresponding to speeds that Frontier did not, and often could not, provide to consumers,” the FTC and the states allege in a complaint filed in the U.S. District Court for the Central District of California.

Frontier disputed the allegations in a statement, and said it “will present a vigorous defense.”

“The plaintiffs’ complaint ...