Adobe, Facing Blowback, Says Customer Data Not Used to Train AI

Adobe Inc. Chief Product Officer Scott Belsky said the company has never trained its generative artificial-intelligence services on customer projects, responding to a wave of user criticism.

“We have never, ever used anything in our storage to train a generative AI model,” Belsky said Tuesday in an interview with Bloomberg. “Not once.”

Artificial intelligence products like OpenAI’s Dall-E are called generative AI because they take in content to generate new material. But the technology has ignited anxiety among artists who fear it may use their work without compensation. In early January, a screenshot of Adobe’s terms of service was spread ...