Bloomberg Law
April 15, 2020, 2:17 PM

StubHub Sued for Refunds on Shows Canceled Due to Coronavirus

Peter Hayes
Peter Hayes
Reporter

StubHub Inc. is facing a proposed class action by ticket purchasers who allege the company is refusing to provide refunds for events canceled due to the coronavirus.

By failing to reimburse ticket buyers the company violated its “FanProtect Guarantee,” which pledged to provide a refund “if your event is canceled and not rescheduled,” the complaint alleges.

StubHub announced April 10, 2020, that it would no longer offer refunds for canceled events but would instead “add a coupon worth 120% of your original order to your StubHub account,” according to the complaint.

Named plaintiff Jason Alcaraz purchased tickets to see Flogging ...

Learn more about Bloomberg Law or Log In to keep reading:

Learn About Bloomberg Law

AI-powered legal analytics, workflow tools and premium legal & business news.

Already a subscriber?

Log in to keep reading or access research tools.