By failing to reimburse ticket buyers the company violated its “FanProtect Guarantee,” which pledged to provide a refund “if your event is canceled and not rescheduled,” the complaint alleges.
StubHub announced April 10, 2020, that it would no longer offer refunds for canceled events but would instead “add a coupon worth 120% of your original order to your StubHub account,” according to the complaint.
Named plaintiff Jason Alcaraz purchased tickets to see Flogging ...