A Florida man suing Forest River Inc. over an allegedly defective recreational vehicle is entitled to $3,000 in attorneys’ fees for having to force the company to produce prior consumer complaints about the same model of RV, a federal court in Florida ruled.
Forest River possessed three different database-like sources of information about customer malfunction reports, but only searched its emails, the U.S. District Court for the Southern District of Florida said. It was also “under a special regulatory order that obligated it to follow best practices for collecting and reporting problems with its products including customer complaints,” the court ...
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