Olaplex Customers Claim Hair Loss, Scalp Injuries in Lawsuit (1)

Olaplex Holdings Inc. is facing a lawsuit filed by about 30 consumers who allege the company’s products damaged their hair and scalp.

The complaint filed Thursday accuses Olaplex of making false statements, including that its offerings restore damaged hair and provide the “ultimate breakage insurance.” The suit also claims that the company has knowingly used ingredients that cause irritation and sensitivity, contributing to a host of hair and scalp issues.

“Far from repairing and protecting hair from damage, the products have instead left plaintiffs’ hair dry, brittle, frizzy and dull,” the lawsuit alleges. They’re also experiencing hair loss and scalp injuries, ...