L.L. Bean Dodges Suit Challenging Return Policy Restrictions

L.L. Bean Inc. won dismissal of a proposed class suit challenging changes to its legendary lifetime return policy.

William A. Shirley alleged he has been an L.L. Bean customer since the age of six. Shirley said he paid a premium for the retailer’s “100 percent satisfaction” guarantee, which promised a refund or replacement if a customer wasn’t completely happy with an item.

But Shirley didn’t allege any concrete harm from the policy change, so he has no standing to bring this suit, the U.S. District Court for the Northern District of California said.

On Feb. 9, 2018, the retailer limited ...