HP Gets Claims Trimmed in Off-Brand Printer Ink Class Action

April 27, 2020, 6:15 PM UTC

HP Inc. didn’t mislead consumers about the usability of third-party ink cartridges in some of its printers, a district court in California decided, dismissing most of the claims lodged against it by a proposed class of printer owners.

A Florida man who owns several HP printers said the company conducted a remote update to the devices without alerting users, causing the printers to stop working if the ink cartridges weren’t HP.

Product statements that HP ink produces “best results” imply that it’s possible to use non-HP ink cartridges with the printer, the complaint said.

But these statements aren’t misleading to ...

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