Getaroom Booking Company Sued for Masquerading as Hotels

Consumer Club Inc., a third-party booking company that does business as Getaroom, dupes consumers into thinking they are making reservations directly with a hotel, imposes massive fees, and doesn’t allow cancellations, a new lawsuit alleges.

Getaroom’s online ads and search engine results mislead thousands of consumers into believing they are dealing directly with hotels, Christian and Jonna Sander allege in a proposed class suit in the Central District of California.

When contacted by telephone, company representatives identify themselves as the “reservations department,” the Sanders allege.

And when asked directly by consumers if the number they dialed is the hotel itself, ...