Crumbl Cookies Can’t Shed Suit Alleging Deceptive Service Fees

June 11, 2024, 7:17 PM UTC

Crumbl LLC, the rapidly expanding cookie franchise, failed to convince a federal judge to toss a proposed class action alleging the company deceptively advertised a 2.95% service fee.

The company’s “failure to transparently disclose” the fee is “concerning,” Judge Daniel J. Calabretta of the US District Court for the Eastern District of California said in a June 7 order docketed Monday.

Two customers, Lisa Watson and Angela Keers, brought the suit after they bought cookies through the Crumbl app and noticed a question mark icon next to the “Taxes & Fees” line item. Upon clicking on the question mark, the ...

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