Genesys, Backed by Permira, H&F, Said to Tap Banks for 2025 IPO

Genesys Cloud Services Inc. has selected underwriters as the AI-powered customer engagement software provider seeks to revive its plans for an initial public offering, according to people with knowledge of the matter.

Genesys is working with Goldman Sachs Group Inc., Citigroup Inc. and JPMorgan Chase & Co., among other underwriters, on a US listing for next year, said the people, who asked not to be identified because they weren’t authorized to speak publicly. The company, backed by private equity firms Permira and Hellman & Friedman, could raise as much as $2 billion in the IPO, the people ...