Eldercare Startup Papa Slated to Lose Dozens More Customers

Nov. 15, 2023, 1:00 PM UTC

Papa Inc., a startup that sends contractors to the homes of the elderly to help them with household tasks and offer companionship, is facing a flurry of contract terminations by health insurers for next year, following a Bloomberg Businessweek report that revealed extensive allegations of abuse from its workers and the elderly who rely on it.

Nearly three dozen insurance plans and employers have determined they will not renew partnerships for next year, according to a document reviewed by Bloomberg. Those insurers include Cigna Group and several Blue Cross plans in different states, as well as the grocery chain ...

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