Zoom Sued for Misleading Consumers on Data Security Practices (1)

Zoom Video Communications Inc. allegedly misrepresented the level of security used to protect communications on its platform, giving users “a false sense of security” and violating D.C.'s consumer protection law, according to a new lawsuit filed there.

Consumer Watchdog sued Zoom on behalf of users Monday in D.C. Superior Court under the district’s Consumer Protection Procedures Act, which prohibits false or deceptive advertising.

The video-conferencing platform has faced privacy and security scrutiny as its popularity has surged during the coronavirus pandemic. Zoom claimed at first that its platform can use end-to-end encryption, before correcting its terminology to say that the ...