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Privacy & Data Security Law

WhatsApp Delays Updated Privacy Policy After Confusing Users

Jan. 15, 2021, 7:37 PM

WhatsApp has delayed the introduction of a new privacy policy announced earlier this month after confusion and user backlash forced the messaging service to better explain what data it collects and how it shares that information with parent company, Facebook Inc.

“We’ve heard from so many people how much confusion there is around our recent update,” the company wrote Friday in a blog post. “There’s been a lot of misinformation causing concern and we want to help everyone understand our principles and the facts.”

WhatsApp had asked users to agree to the new policy by Feb. 8, but has pushed...

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