Video Service Companies Must Protect Data, Privacy Watchdogs Say

An international group of privacy regulators is calling on videoconferencing companies to focus on several areas to protect users’ data.

In an open letter Tuesday, the Office of the Privacy Commissioner of Canada and five other regulators called on the companies to mitigate any identified privacy risks to better protect users’ personal information. The regulators also said the companies should ensure that their videoconferencing technologies are compliant with data protection and privacy laws globally.

“Ease of staying in touch must not come at the expense of people’s data protection and privacy rights,” said the regulators, including privacy authorities from Hong ...