TikTok’s Moderator Reverses Vow to Exit ‘Egregious’ Content (2)

March 23, 2023, 1:36 PM UTC

Teleperformance, the company used by TikTok and others to police their feeds for illegal and harmful content, has backtracked on a 4-month-old pledge to workers that it would give up reviewing extreme posts.

It made the decision to maintain the practice after conducting internal audits and third-party reviews, “with a special focus on its people management and workplace practices,” Teleperformance said in a statement late Wednesday. Shares fell as much as 7.8% in Paris on Thursday, to a four-month low.

The change of plan highlights the challenges online platforms face in protecting their users from disturbing content, a function ...

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