“Rogue members” of Shopify’s support team were involved in a scheme to obtain customer transactional records from some of the merchants, the company said in a blog post that noted fewer than 200 sellers were affected.
Customer transaction records from some of the merchants were obtained by hackers on Sept. 15, according to an email sent to customers by 100% Pure, a cosmetics retailer that uses the Shopify platform.
“We ...