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Johnson & Johnson Sued Over Neutrogena Skin360 Face Scans

May 27, 2022, 8:14 PM

Johnson & Johnson faces a proposed class action claiming that its Neutrogena Skin360 technology collects face scans without a user’s consent, in violation of Illinois’ Biometric Information Privacy Act.

The Neutrogena Skin360 program takes a 180 degree facial scan of a consumers’ face, then gives a personalized at-home skin assessment in real time by diagnosing skin health issues and recommending a skin care routine with Neutrogena products. The skin care regimen is then monitored and supported with behavioral coaching.

But plaintiff Helene Melzer claims that Johnson & Johnson doesn’t obtain user consent before collecting and storing consumer biometrics, nor does ...