In JPMorgan’s Deal With Plaid, the Giants Win: Marc Rubinstein

Sept. 24, 2025, 3:30 AM UTC

Online services have long had to contend with bot traffic, and your banking app is no exception. While most of us log on to our apps an average of two times every three days (at least according to Bank of America Corp. data), electronic intermediaries that pull data on behalf of third-party services are a lot more aggressive. “Aggregators are accessing customer data multiple times daily, even when the customer is not actively using the app,” a JPMorgan Chase & Co. systems employee wrote in a July memo. “These access requests are massively taxing our systems.”

The JPMorgan memo refers to ...

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