Facebook Contractors Have Been Listening to ‘Hey Portal’ (1)

Facebook Inc., which last month said it stopped using humans to review and transcribe users’ voice messages, will resume that practice for some audio collected from its Portal video-calling device.

Facebook “paused human review of audio” around August. Bloomberg reported at the time the company hired contractors to transcribe private voice messages sent via its Messenger app. In that case, users had not been alerted to the possibility that their communications might be subject to human review. It was also unclear at the time that some of the clips Facebook had been collecting were coming from Portal.

Facebook confirmed ...