Europe Air Travel Snarls Continue After Cyberattack (1)

Sept. 21, 2025, 4:33 PM UTC

Airports in Berlin, London and Brussels faced continued delays on Sunday after a cyberattack on a key airline check-in system forced staff to process passengers manually.

The outage stems from a cyber incident at Collins Aerospace that knocked out its MUSE software late Friday. The platform underpins check-in, boarding and baggage systems for airlines worldwide. With kiosks and bag-drop machines offline, airports have been forced to rely on manual processing, slowing passenger flows.

Berlin Brandenburg Airport reported continuing delays, while Heathrow said “the vast majority of flights” are operating but advised travelers to check status before leaving for the airport. ...

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