Delta Air Lines Accused of Illegal Consumer Browser Surveillance

Delta Air Lines Inc. tracks and records how consumers interact with its website in violation of a Pennsylvania wiretapping law, according to a proposed class action that continues the trend of lawsuits targeting browser surveillance.

Delta relies on third-party “session replay” software that collects information on a website user’s keystrokes, mouse movements, page views and more, according to the complaint filed in the US District Court for the Western District of Pennsylvania.

The proposed class action is the latest in a wave of litigation accusing companies of website-browsing surveillance in violation of state wiretapping laws. Pennsylvania has become the preeminent ...