Cerebral Telehealth to Pay $7 Million Fine Over Patient Privacy

April 15, 2024, 8:48 PM UTC

Cerebral Inc. agreed to pay the US Federal Trade Commission more than $7 million and vowed to stop using health information for advertising after it mailed 6,000 patients postcards without an envelope tying them to medical diagnoses.

The telehealth company and its former CEO, Kyle Robertson, also improperly shared sensitive user data with third-party marketers including TikTok Inc., LinkedIn Corp., and Snapchat Inc., according to a complaint accompanying the proposed resolution filed Monday in the US District Court for the Southern District of Florida. Cerebral distributed the health information despite explicit promises in its privacy policy that health ...

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