Amazon Alexa Eavesdropping Spurs EU-Wide Privacy Safeguards (2)

Jan. 17, 2020, 4:17 PM

European Union privacy watchdogs are gearing up to police digital assistants after revelations that Amazon.com Inc. workers listened in on people’s conversations with their Alexa digital assistants.

Bloomberg first reported in April that Amazon had a team of thousands of workers around the world listening to Alexa audio requests with the goal of improving the software.

Similar issues have been raised over Google and Apple Inc.’s digital assistants, triggering privacy fears across the world, as intimate conversations in some users’ homes were laid bare to technicians fine-tuning the technology.

EU regulators are now working on a common approach on ...

To read the full article log in. To learn more about a subscription click here.