Meta Closes $1 Billion Kustomer Deal After Regulatory Review

Meta Platforms Inc. was finally allowed to complete its acquisition of Kustomer, a customer service software company, after more than a year of antitrust scrutiny.

Meta, which owns Facebook, announced that the deal “complied with all regulatory requirements” in a blog update Tuesday. Meta first announced the acquisition, valued at more than $1 billion, in November 2020, but the company was sued by the Federal Trade Commission shortly after for “illegal monopolization,” raising questions about whether the Kustomer acquisition would be approved by regulators.

What followed was a lengthy review process, showing that Meta can still complete big acquisitions, ...