Shopping Rewards App Drop Sued Over Difficult-to-Redeem Points

Drop Technologies Inc. told consumers its shopping reward system would easily allow them to redeem points for gift cards, but the gift cards were consistently “sold out,” a proposed class action alleged.

The Drop app claims to reward shoppers who link their credit cards to the app by tracking users’ purchases and awarding points based on spending and promotions with companies like Amazon, Starbucks, and Uber, according to the complaint filed Sept. 13 in the US District Court for the Central District of California.

Users “were led to believe that the points earned through the Drop app could be used ...