Papa Gino’s Pizza Shorts Drivers of Service Fee, Suit Claims (1)

Papa Gino’s, a New England pizza chain, fails to pay its delivery drivers all of the delivery fees it collects in violation of Massachusetts law, a proposed class action alleges.

The chain charges customers a $4.99 fee for having their pizza delivered, without notifying them “that the fee does not represent a tip or service charge,” according to the complaint filed Tuesday in Massachusetts Superior Court, Middlesex County.

“An objectively reasonable customer could expect the delivery fee to be paid to the delivery driver,” the complaint said.

Delivery drivers also spend time working inside restaurants stocking and preparing pizzas, but ...