Kid’s Uber Eats Delivery Sends Parents to ‘Infinite Arbitration’

Sept. 23, 2024, 7:09 PM UTC

Expansive consumer contracts binding would-be plaintiffs into arbitration are nothing new. But two New Jersey parents just learned the hard way that ordering takeout could sign away their access to court in a car crash.

This is called “infinite arbitration,” a term coined by University of California School of Law Professor David Horton, referring to a company’s attempt to stretch limitless-seeming arbitration clauses to cover wrongdoing that has nothing to do with the contract in which the arbitration clause appears.

A New Jersey Court of Appeals on Friday ruled Uber could bind a customer parent duo to arbitration over their ...

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