Amazon Wins Court Crackdown on Alleged Alexa Tech-Support Scam

A Washington company accused of using Amazon.com Inc.‘s trademarks to “perpetuate a widespread tech support fraud” involving Alexa-enabled devices must pay the online retailer $5 million after failing to find new counsel, a federal court in the state ruled.

The U.S. District Court for the Western District of Washington said it warned Robojap Technologies LLC and its Indian affiliate Quatic Software Solutions Pvt. Ltd. that its failure to find representation would lead to a default. The company didn’t act, and Amazon sought default judgment in October.

Multiple factors weighed in favor of granting Amazon’s request at this stage of ...