Instacart Hit With Shopper Verification Biometric Data Suit (1)

April 8, 2025, 7:46 PM UTCUpdated: April 9, 2025, 1:21 PM UTC

Instacart failed to comply with Illinois’ biometric data privacy law when it verified the identities of its shoppers, a proposed class action alleged.

The grocery shopping and delivery service matches a prospective worker’s government photo ID with a “selfie” photograph, and ask them over time to repeatedly provide similar portraits of themselves, according to the complaint filed Tuesday in the US District Court for the Northern District of Illinois.

The complaint said Instacart failed to properly inform shoppers that their biometric info would be collected, failed to get written consent to do so, and failed to provide a data retention ...

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