Accel-KKR will retain a minority position in the business following the transaction, according to a
The deal values Smart Communications at about $1.8 billion including debt, people familiar with the matter have said.
Smart Communications provides customer conversations management platform for companies across Europe, North America and Asia. It was part of UK software firm Thunderhead until 2016, when it was spun out via a management buyout backed by Accel-KKR.
The tech ...
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