The complaint says Robojap Technologies LLC and its Indian affiliate Quatic Software Solutions Pvt. Ltd.'s websites and mobile apps impersonate the Alexa app and then present fake error messages, tricking users into calling a fake customer support line and paying hundreds of dollars to “take the simple steps actually required to activate an Alexa device.”
Amazon says Robojap runs websites such as echoalexaskill.com and distributes mobile apps like “Setup ...