Walmart’s New CEO Asks Workers to Air Pain Points in First Memo

Walmart Inc.’s new chief executive officer, John Furner, wants employees to share what’s holding them back.

In his first companywide memo since taking over on Feb. 1, Furner said he had a “simple ask: Tell me one thing that slows you down or makes it harder to do your job.”

The 51-year-old Walmart lifer will spend his first weeks visiting stores, supply-chain facilities and support offices around the world, according to the memo, which was viewed by Bloomberg. He said he’ll talk directly with workers to understand what improvements are needed.

Other CEOs have taken similar approaches in ...