Welcome back to the Big Law Business column on the changing legal marketplace written by me, Roy Strom. This week, we look at how law firms turned to a routine business process to boost business during the pandemic. Sign up to receive this column in your inbox on Thursday mornings.
When the pandemic first sent lawyers to their home offices in March, Bob Bratt wanted to know as quickly as possible what kind of problem it could present for DLA Piper’s business. The best place the firm’s chief operating officer knew to look was lawyers’ time sheets.
But those ...
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