Oracle’s Cerner Unit Customer Losses Accelerated in 2023

Oracle Corp.’s digital health records business continued to lose market share in the US in 2023, underscoring the software giant’s difficulties since acquiring Cerner Inc. about two years ago.

Oracle Health, the rebranded name for Cerner, lost hospitals and other acute-care facilities with a combined patient capacity of 15,392 beds in 2023, according to a new report from KLAS Research, an industry research firm. This is a steeper rate of departure than in 2022, when Oracle lost facilities with a combined patient capacity of 4,658 beds.

“In 2023, Oracle Health saw their largest net hospital loss on record, the ...