A General Dynamics selloff hasn’t improved working conditions at Medicare call centers, workers allege, as House appropriators give the 10-year contract closer scrutiny.
Under new manager Maximus Inc., workers at a Virginia call center aren’t receiving adequate wages, in violation of the federal service contract law, the Communications Workers of America allege in a complaint filed Jan. 31 with the Labor Department. The complaint, viewed by Bloomberg Law March 8, is the latest in a series of wage and working...
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(Updated with a response from HHS in the sixth paragraph.)