GoodRX Dodges Mass Arbitration in $13 Million Privacy Settlement

GoodRX Holdings Inc. will pay $13 million to avoid millions of individual arbitration proceedings with customers alleging the company shared their information with Facebook, Google, and other third parties without their consent.

Thomas Hodges, Haleyrae Cannell, Danielle Benedict, and three other plaintiffs alleged in an Oct. 27 proposed class action that GoodRx installed tracking technologies on its website and mobile app, allowing third parties to intercept their communications and collect their personal health information for marketing, analytics, and other purposes.

The plaintiffs and GoodRX entered into settlement talks after the plaintiffs threatened in March 2023 to take their claims ...