Fresh Meals, Uber Become Health Care With Medicare Advantage

Former Medicare deputy administrator Shantanu Agrawal was riding with ambulance crews as a medical resident in Philadelphia in the early 2000s when he arrived at the home of an emergency room “frequent flier” he knew quite well.

The elderly woman was on medication for congestive heart failure. So Agrawal was puzzled by her many ER visits that usually ended with costly hospitalizations. Then he knocked on her door.

“What I saw in her home on a really hot summer day in Philadelphia was a home with no air conditioning that was basically falling apart,” said Agrawal, now president and CEO ...