This listing reflects selected Centers for Medicare & Medicaid Services issuances from the Health Plan Management System received Feb. 17-24, 2017.
Updated Complaints Tracking Module (CTM) Standard Operating Procedures (Feb. 24, 2017). This document replaces all previous versions of guidance with regards to CTM complaint handling: http://src.bna.com/mu0.
Contract Year (CY) 2017 Draft Program Audit Protocols for Medicare-Medicaid Plans (Feb. 23, 2017). The purpose of this memorandum is to provide MMPs an opportunity to comment on the attached 2017 Draft Audit Protocols for MMPs: http://src.bna.com/mu1.
Updated Guidance on Outreach for Information to Support Coverage Decisions (Feb. 22, 2017) ...
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