Brookdale Senior Living Hit With Suit Over Understaffing (1)

A proposed class of current and former residents of at least 56 Brookdale Senior Living Inc. assisted living facilities sued the company over alleged unfair trade practices and failure to provide promised services.

Brentwood, Tenn.-based Brookdale repeatedly broke promises made in marketing materials and residents’ contracts to tailor its services to individual residents, a complaint filed in the U.S. District Court for the Middle District of Tennessee said April 24. The residents and their families chose Brookdale facilities in reliance on those promises, it said.

Brookdale also “systematically and willfully” failed to provide enough staff members to care for its ...