Biden HHS Presses States Over Obstacles to Medicaid Renewal

The Biden administration is putting states on notice that they must ensure eligible individuals retain their Medicaid coverage as millions of beneficiaries face lengthy and often complicated income verification checks.

The Centers for Medicare & Medicaid Services on Wednesday sent letters to all state Medicaid agencies detailing the actions required to fix high call center wait times, excessive procedural terminations, and lengthy processing of financial eligibility forms.

These actions included boosting call center capacity, using automatic instead of manual renewal processes, and increasing access to non-English language materials, according to the letters from Anne Marie Costello, deputy director of the ...