Amazon Bets on Health Care AI With Tools for Patients, Doctors

Amazon.com Inc.’s cloud unit is launching AI tools for medical practices, the company’s latest effort to broaden the reach of its cloud-computing business into workplace applications.

Amazon Connect Health can generate notes from live conversations between doctors and patients; add billing, symptom and procedure codes; and summarize health data from existing medical records. It’s also designed to help patients verify their identity to health care providers and schedule and manage appointments.

“We know that health care is absolutely drowning in administrative complexity,” said Dr. Rowland Illing, chief medical officer for Amazon Web Services.

Microsoft Corp., Alphabet Inc.’s Google, Oracle ...