Verizon Turns to Inside Fixer to Pull Mobile Giant Out of Slump

For more than a decade, Verizon Communications Inc. was the No. 1 US wireless provider by almost every metric that mattered. As recently as 2021 it commanded 40% of the mobile phone subscriber market and had a reputation for the best, most reliable network.

Today, a series of strategic errors have left Verizon in a precarious position. The costly purchases of AOL and Yahoo!, which were an attempt to grow in digital media, didn’t pan out. And a turn toward an alternative radio wave technology proved to be an unnecessary detour in the race to 5G, allowing T-Mobile USA Inc. to amass a two-year ...